章节

政府危机学习:西方研究进展与启示

关键词

作者

张美莲

参考文献 查看全部 ↓
  • 양기근,“Activating Organizational Learning in Crisis Management of Local Government:Strategy on the Organizational Learning in Crisis Management through Organizational Learning Archetypes,” Korean Local Government Review 2(2007):123-142.
  • Argyris,C.,Schön,D.A.,Organizational Learning:A Theory of Action Perspective,Reading,MA:Addison-Wesley,1978.
  • Birkland,T. A.,Lessons of Disaster:Policy Change after Catastrophic Events,Washington D.C.:Georgetown University Press,2006.
  • Birkland,T. A.,“Disasters,Lessons Learned,and Fantasy Documents,” Journal of Contingencies and Crisis Management 3(2009):146-156.
  • Boin,A.,Hart,P.,Stern,E.,Sundelius,B.,The Politics of Crisis Management:Public Leadership under Pressure,Cambridge:Cambridge University Press,2005.
  • Boin,A.,McConnell,A.,Hart,P.,Governing after Crisis:The Politics of Investigation,Accountability and Learning,Cambridge:Cambridge University Press,2008.
  • Borodzicz,E.,Haperen,K. V.,“Individual and Group Learning in Crisis Simulations,” Journal of Contingencies & Crisis Management 3(2002):139-147.
  • Broekema,W.,“Crisis-Induced Learning and Issue Politicization in the EU:The Braer,Sea Empress,Erika,and Prestige Oil Spill Disasters,” Public Administration 2(2016):381-398.
  • Brower,R. S.,Sang,O. C.,Jeong,H. S.,Dilling,J.,“Forms of Inter-Organizational Learning in Emergency Management Networks,” Journal of Homeland Security & Emergency Management 1(2009).
  • Brown,M. M.,Brudney,J. L.,“Learning Organizations in the Public Sector?A Study of Police Agencies Employing Information and Technology to Advance Knowledge,” Public Administration Review 1(2003):30-43.
  • Cannon,M. D.,Edmondson,A. C.,“Failing to Learn and Learning to Fail(Intelligently):How Great Organizations Put Failure to Work to Innovate and Improve,” Long Range Planning 38(2005):299-319.
  • Carley,K. M.,Harrald,J. R.,“Organizational Learning under Fire Theory and Practice,” American Behavioral Scientist 3 (1997):310-332.
  • Carroll,J. S.,Fahlbruch,B.,“The Gift of Failure:New Approaches to Analyzing and Learning from Events and Near-Misses,Honoring the Contributions of Bernhard Wilpert,” Safety Science 1(2011):1-4.
  • Carroll,J. S.,“Organizational Learning Activities in High-Hazard Industries:The Logics Underlying Self-Analysis,” Journal of Management Studies 6(1998):699-717.
  • Carroll,J. S.,“Organizational Learning Activities in High-Hazard Industries:The Logics Underlying Self-Analysis,” Journal of Management Studies 6 (1998):699-717.
  • Connolly,J.,“Dynamics of Charge in the Aftermath of the 2001 UK Foot and Mouth Crisis:Were Lessons Learned?” Journal of contingencies & Crisis Maaagement 4(2014):209-222.
  • Crichton,M. T.,Ramsay,C. G.,Kelly,T.,“Enhancing Organizational Resilience through Emergency Planning:Learnings from Cross-Sectoral Lessons,” Journal of Contingencies & Crisis Management 1(2009):24-37.
  • Dekker,S.,Hansén,D.,“Learning under Pressure:The Effects of Politicization on Organizational Learning in Public Bureaucracies,” Journal of Public Administration Research & Theory 2(2004):211-230.
  • Deverell,E. C.,Olsson,E. K.,“Learning from Crisis:A Framework of Management,Learning and Implementation in Response to Crises,” Journal of Homeland Security & Emergency Management 1 (2009):19-42.
  • Deverell,E. C.,Crisis-Induced Learning in Public Sector Organizations,Stockholm:Elanders Sverige,2010.
  • Donahue,A. K.,Tuohy,R. V.,“Lessons We Don’t Learn:A Study of the Lessons of Disasters,Why We Repeat Them,and How We Can Learn Them,” Homeland Security Affairs 2(2006):1-28.
  • Drupsteen,L.,Guldenmund,F. W.,“What Is Learning?A Review of the Safety Literature to Define Learning from Incidents,Accidents and Disasters,” Journal of Contingencies & Crisis Management 2(2014):81-96.
  • Drupsteen,L.,Groeneweg,J.,Zwetsloot,G. I.,“Critical Steps in Learning from Incidents:Using Learning Potential in the Process from Reporting an Incident to Accident Prevention,” International Journal of Occupational Safety and Ergonomics 1(2013):63-77.
  • Elliott,D.,“The Failure of Organizational Learning from Crisis a Matter of Life and Death?” Journal of Contingencies & Crisis Management 3(2009):157-168.
  • Elliott,D.,Macpherson,A.,“Policy and Practice:Recursive Learning from Crisis,” Group & Organization Management 5(2010):572-605.
  • Elliott,D.,Smith,D.,Mcguinness,M.,Exploring the Failure to Learn:Crises and the Barriers to Learning,St. John’s University,College of Business Administratio,2000.
  • Elliott,D.,Smith,D.,“Cultural Readjustment after Crisis:Regulation and Learning from Crisis within the UK Soccer Industry,” Journal of Management Studies 2(2006):289-317.
  • Granatosky,M.,A Study of the Handling of Lessons Processing in Lessons Learned Systems and Application to Lessons Learned System Design,Thesis Collection,US Naval Postgraduate School,2002.
  • Hart,P.,“After Fukushima:Reflections on Risks and Institutional Learning in An Era of Mega-Crises,” Public Administration 1(2013):101-113.
  • Jacobsson,A.,Åsa Ek,Akselsson,R.,“Method for Evaluating Learning from Incidents Using the Idea of ‘Level of Learning’,” Journal of Loss Prevention in the Process Industries 4(2011):333-343.
  • Kaliner,J.,When Will We Ever Learn?The After Action Review,Lessons Learned and the Next Steps in Training and Educating the Homeland Security Enterprise for the 21st Century,Naval Postgraduate School,2013.
  • Kim,H.,Macdonald,R. H.,Andersen,D. F.,“Simulation and Managerial Decision Making:A Double-Loop Learning Framework,” Public Administration Review 2(2013):291-300.
  • Lagadec,P.,“Learning Process for Crisis Management in Complex Organizations,” Journal of Contingencies & Crisis Management 1(1997):24-31.
  • Le Coze,J.C.,“What Have We Learned about Learning from Accidents?Post-Disasters Reflection,” Safety Science 1(2013):441-453.
  • Lindberg,A. K.,Hansson,S. O.,Rollenhagen,C.,“Learning from Accidents-What More Do We Need to Know?” Safety Science 6(2010):714-721.
  • Mahler,J.,Casamayou,M. H.,Organizational Learning at NASA:The Challenger and the Columbia Accidents,Washington,D.C.:Georgetown University Press,2009.
  • McCurdy,H. E.,“Can Government Organizations Learn and Change?” Public Administration Review 2(2011):316-319.
  • Moynihan,D. P.,Luyt,N.,“How Do Public Organizations Learn?Bridging Cultural and Structural Perspectives,” Public Administration Review 6(2009):1097-1105.
  • Moynihan,D. P.,“From Intercrisis to Intracrisis Learning,” Journal of Contingencies & Crisis Management 3(2009):189-198.
  • Moynihan,D. P.,“From Intercrisis to Intracrisis Learning,” Journal of Contingencies & Crisis Management 3(2009):189-198.
  • Moynihan,D. P.,“Learning under Uncertainty:Networks in Crisis Management,” Public Administration Review 2(2008):350-365.
  • Nævestad,T. O.,“Safety Cultural Preconditions for Organizational Learning in High-Risk Organizations,” Journal of Contingencies & Crisis Management 3 (2008):154-163.
  • Nathan,M. L.,Kovoor-Misra,S.,“No Pain,Yet Gain Vicarious Organizational Learning from Crises in an Inter-Organizational Field,” Journal of Applied Behavioral Science 2(2002):245-266.
  • Rose,A.,“‘Free Lessons’ in Aviation Safety,” Aircraft Engineering & Aerospace Technology 5(2004):467-471.
  • Sagan,S. D.,The Limits of Safety:Organizations,Accidents,and Nuclear Weapons,Princeton,NJ:Princeton University Press,1993.
  • Savoia,E.,Agboola,F.,Biddinger,P. D.,“Use of After Action Reports(AARs)to Promote Organizational and Systems Learning in Emergency Preparedness,” International Journal of Environmental Research and Public Health 8 (2012):2949-2963.
  • Simmons,C.,Crisis Management & Organizational Learning:How Organizations Learn from Natural Disasters,Ssrn Electronic Journal(February 28,2009).
  • Simon,L.,Pauchant,T. C.,Developing the Three Levels of Learning in Crisis Management:A Case Study of the Hagersville Tire Fire,St. John’s University,College of Business Administration,2000.
  • Smith,D.,Elliott,D.,“Exploring the Barriers to Learning from Crisis Organizational Learning and Crisis,” Management Learning 5(2007):519-538.
  • Sommer,M.,Njå,O.,“Dominant Learning Processes in Emergency Response Organizations:A Case Study of a Joint Rescue Coordination Centre,” Journal of Contingencies & Crisis Management 4(2012):219-230.
  • Stern,E.,“Crisis and Learning:A Conceptual Balance Sheet,” Journal of Contingencies & Crisis Management 5(1997):69-86.
  • Turner,B. A.,“The Organizational and Interorganizational Development of Disasters,” Administrative Science Quarterly 3(1976):1-59.
  • Van de Velde,D.,“Learning from the Japanese Railways:Experience in the Netherlands,” Policy & Society 2(2013):143-161.
  • Wahlström,B.,“Organizational Learning-Reflections from the Nuclear Industry,” Safety Science 1(2011):65-74.
  • Wahlström,B.,“Organizational Learning-Reflections from the Nuclear Industry,” Safety Science 1(2011):65-74.
  • Wang,J.,“Developing Organizational Learning Capacity in Crisis Management,” Advances in Developing Human Resources 3(2008):425-445.
  • 安志放:《论组织学习与政府危机管理动态能力的提升》,《辽宁行政学院学报》2013年第10期。
  • 方堃、姜庆志、杨毅:《政府公共危机治理中的学习与组织结构变革研究——以复杂适应性为线索》,《大连理工大学学报》(社会科学版)2012年第1期。
  • 李丹、马丹妮:《公共部门危机学习动态过程及其系统要素研究》,《四川大学学报》(哲学社会科学版)2012年第2期。
  • 马奔、程海漫:《危机学习的困境:基于特别重大事故调查报告的分析》,《公共行政评论》2017第2期。
  • 陶鹏:《灾害批示与公共组织学习演进机制:以安全生产管理制度为例》,《公共行政评论》2016年第1期。
  • 易晓晨:《重特大安全事故危机学习的形成机制及影响因素研究》,硕士学位论文,中国科学技术大学,2018。
  • 张美莲:《危机学习面临的挑战——一个事故调查报告的视角》,《吉首大学学报》(社会科学版)2016年第1期。
  • 赵晨、高中华、陈国权:《我国政府从突发公共事件中学习的步骤及对策》,《科技管理研究》2015年第2期。
  • 钟开斌:《从灾难中学习:教训比经验更宝贵》,《行政管理改革》2013年第6期。

政府危机学习:西方研究进展与启示

可试读20%内容 PDF阅读 阅读器阅览

试读已结束,剩余80%未读

¥10.17 查看全文 >

VIP免费

章节目录

  • 一 引言
  • 二 危机学习的过程模型
    1. 1.“组织从危机中学习的过程”——基于知识管理视角
    2. 2.“从事件中学习的过程模型”——基于系统-行为视角
  • 三 危机学习的影响因素
  • 四 危机学习的促进策略
  • 五 危机学习与政府绩效的关系
  • 六 国外现有研究的特点与不足
    1. 1.现有研究的主要特点
      1. (1)分析对象上自然灾害和技术事故并存,以重大危机为主
      2. (2)学习主体上政府组织和公共服务机构并存,以政府机构为主
      3. (3)研究内容覆盖面广,以危机经验总结为主
      4. (4)研究方法上定性研究和定量研究并存,以案例实证研究为主
    2. 2.现有研究存在的不足
      1. (1)在研究内容上有待更多研究
      2. (2)单一视角下的研究不利于全面理解危机学习
      3. (3)案例实证和数量实证还需进一步巩固
  • 七 本章小结与启示

章节图片/图表

查看更多>>>