章节

系统偏误:微软公司中劳工的不稳定性和集体组织

摘要

本文通过深度考察微软公司的集体组织案例,挑战自由民主主义“知识劳工”理论以及现代工业“无摩擦”资本主义的观点——在数字资本主义环境中,劳工纠纷不复存在。本文认为,微软公司工人组织“华盛顿技术工人联盟”(WashTech)的形成及其行动为21世纪集体组织提出了设想。理解这些斗争运动,需要借助两个概念:一是“非物质劳动”,指代从呼叫中心客户服务到软件开发等一系列后福特主义时期的重要劳动形式;二是“不稳定性”,指劳动者由于弹性雇佣制度而产生的,在物质和存在层面的不安全感。本文通过广泛搜集档案材料以及对WashTech成员进行访谈来检视这些概念。

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系统偏误:微软公司中劳工的不稳定性和集体组织

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