论文

危机情景下政府危机信息的释放模式与策略研究

摘要

危机事件发生后,政府的信息释放模式方面有较大差异。有的是逐步释放式,有的是急速倾泻式。信息释放模式的差异会导致公众对事件反应过度或反应不足。本文提出:危机状态下,在准确及时地传递相关危机信息的同时,还要尽量避免因信息释放模式不科学给公众造成不必要的负面影响。构建基于公众需求的危机信息整合释放模式对于提高危机信息释放的科学性、准确性和有效性具有重要意义。

作者

魏玖长

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危机情景下政府危机信息的释放模式与策略研究

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论文目录

  • 一 危机信息影响到公众的风险感知
  • 二 有效的危机信息释放能够降低危机的负面影响
  • 三 构建基于公众需求的危机信息释放模式
    1. (一)危机信息释放的维度
    2. (二)危机信息释放的整合流程
    3. (三)不同危机阶段的危机信息释放重点
    4. (四)构建危机信息释放的动态调整与决策机制

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